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Welfare Rights

Citizens Advice Rutland advises on all aspects of benefit and tax credit entitlement and helps you with your application. This covers any of the 82 different benefits and tax credits from Pension Credit to disability benefits such as Personal Independent Payment or Attendance Allowance.

If you have applied for benefits but been refused or if you have received an overpayment of benefits, we can advise you on your grounds for appeal and help you prepare for the appeal hearing.


Many people worry about money as they get older but statistically people over 65 are the least likely to claim the benefits they are entitled to. We can offer a full benefit check either over the telephone or in the office.

Help to Claim Universal Credit

Do you need help to make a new Universal Credit claim?
At Citizens Advice Rutland we can support you to make a new claim for Universal Credit, from opening your account to receiving your first full payment.

Our trained advisers can help you to:
- Set-up your Universal Credit account
- Complete your claim to-dos
- Verify your identity
- Make sure you’re providing the right evidence to the Jobcentre
- Understand what Universal Credit will mean for you

If you’re not sure what help you need just get in touch and we can work out how we can support you.

Visit us: 56 High Street, Oakham. LE15 6AL
Call: Freephone 0800 144 8 444

You can find more information on Universal Credit on our advice pages.

If you’re a local organisation working with people who need to help to claim Universal Credit call 01572 723 494 for more information on how you can signpost or refer people to our service. 

Get Help

Find out how to access our services and get help

  • Self Help Websites
  • Face to Face
  • Email
  • Telephone
  • Outreach
  • Home Visits
Registered in England and Wales. Registration No. 5287678, A company limited by guarantee.
Authorised and regulated by the Financial Conduct Authority FRN 617720.
A Registered Charity No. 1107907. CEO: Simon Mutsaars.

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