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Consumer Organisations and general interest functions: for a citizens’ evaluation of national regulatory authorities.The aim of this project was to promote the effective integration of consumers’ view in the European and national policies regarding the services of general interest, by an evaluation of the functioning of the NRA’s (in the following areas: Gas, Electricity, Postal Service, Telecommunications, Aviation) based on consumer complaints and the experience of consumer associations. The individual country and final reports are available below:
Active Citizenship Foundation
(Fondaca) Active Citizenship Network
(Cittadinanzattiva) Cyprus Consumers Association Confederacion de Consumidores
y Usuarios (CECU) National Association for Consumers’
Protection and Promotion of Programs and Strategies from Romania (A.N.P.C.P.P.S) Rutland Citizens Advice Bureau Association of Slovak Consumers Association of Polish Consumers Consumers Defence Association
of the Czech Republic (SOS) |
The CAB Service |
| The Citizens Advice service helps people resolve their legal, money and other problems by providing information and advice, and by influencing policymakers. |
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| Specialist Services | Aims & Principles | |
| The service aims: to provide the advice people need for the problems they face to improve the policies and practices that affect people's lives. The Citizens Advice service provides free, independent, confidential and impartial advice to everyoneon their rights and responsibilities. It values diversity, promotes equality and challenges discrimination.
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| External Links | Become a volunteer | |
| Do you have a few hours per week to spare? Why
not become a volunteer for Rutland Citizens Advice Bureau. |
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Director: Jane Clayton-Jones. Registered in England and Wales. Registration No. 5287678, A company limited by guarantee. A Registered Charity No. 1107907 |
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